How new managers become successful managers

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Passing on power to your people

Tuesday, July 06, 2010
Book extract: passing on power to your people Bob Selden looks at one element of leadership in this extract from his new book, What To Do When You Become The Boss Power is often confused with the power of the leader and can sometimes have a read more
Bob Selden
Published: Tuesday, July 06, 2010

Does honesty pay?

Tuesday, April 20, 2010
LG Electronics, one of the world's largest electrical manufacturing conglomerates, has just been caught again (this is the third time), trying to beat the system by hoodwinking customers and the public. CHOICE, the magazine of a not-for-profit Austra read more
Bob Selden
Published: Tuesday, April 20, 2010

What have we learned about performance management?

Monday, March 01, 2010
In the first case, it's been reported that auto maker GM, the recipient of large government handouts, is actually improving its performance management system. Under the old system, senior managers were evaluated quarterly on criteria that were spelt  read more
Bob Selden
Published: Monday, March 01, 2010

How clean is our language?

Wednesday, January 13, 2010
That's music to my ears She ran like the Wind I'm Heartbroken It's raining cats and dogs He's bouncing off the walls A heated debate Chill out! Cool! You light up my life My memo read more
Bob Selden
Published: Wednesday, January 13, 2010

You're the boss, now what?

Friday, August 21, 2009
Congratuations! You scored that big promotion and have moved up from the world of prospecting and sales quotas. You now have the nice office with the large desk—and all the managerial responsibilities to go with it. But just because you were a  read more
Bob Selden
Published: Friday, August 21, 2009

Managers in higher education must harness power, politics

Wednesday, August 19, 2009
Add to that the closer scrutiny of performance, both academic and administrative, and managers in higher education face some real challenges. From an educational perspective, the changes over the last decade in the way learning is facilitated (e read more
Bob Selden
Published: Wednesday, August 19, 2009

Service with a smile

Wednesday, August 19, 2009
There have been a couple of interesting service stories in the press over the last week. Getting front line staff to provide excellent, even good customer service seems to be the perennial management challenge. This appears even more challenging when read more
Bob Selden
Published: Wednesday, August 19, 2009

Why isn't good leadership recognised?

Friday, July 31, 2009
When asked by reporters about other White House officials who work deep into the night, he responded "Congratulations. To me that means you're not organized". I can relate to the sniping by other White House staff about Jones' work hours. As a n read more
Bob Selden
Published: Friday, July 31, 2009

What's your new boss like?

Saturday, May 23, 2009
With the number of people being laid off at the moment, there's a good chance that you may have a new boss. At the very least you're likely to know someone who has a new boss, or perhaps you have just taken on a new management role yourself. Wh read more
Bob Selden
Published: Saturday, May 23, 2009

What's your balance in the trust bank?

Thursday, May 14, 2009
There’s a strange phenomenon happening at the moment in organisations around the globe. As the financial crisis first took hold, people gathered together and supported one another. It seems that the usual response to an external threat was read more
Bob Selden
Published: Thursday, May 14, 2009
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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